
I'M
Jenn
Keller
UX Leader &
CX STRATEGIST

PROFESSIONAL
KNOWLEDGe / SKILLS
Skills: User Experience, AI for Design, UX Research, Digital Design Creation & Management, Workshops, Digital Marketing, Wireframes, Remote Usability Testing, Personas, Scenarios, Storyboards, Prototyping, Site Maps, Brand Design, Requirements Gathering, Task Analysis, Flow Diagrams, Interface Design, Web Applications, Mobile Applications, Web Design, Social Media
Tools: Pen and Paper, Figma Enterprise, User Testing, Maze, Sketch, Adobe Creative Cloud, Microsoft Office Suite, Jira, Confluence, Airtable, Invision, Google Analytics, Dovetail, Microsoft Copilot, Claude, ChatGPT, Google Gemini
Programming/CMS Knowledge: HTML, CSS, JavaScript, Contentful, Drupal
Methodologies: Agile Development Framework, Design Thinking, Lean UX
JK
With extensive experience as a UX professional, I use data-driven customer insights to lead the design strategy, vision, and execution of modern and intuitive B2C and B2B product experiences with...
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A proven track record of growing & mentoring high functioning design teams.
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A leadership philosophy that values user-centric design practices, extreme ownership, accountability, transparency, and empathy.
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High standards for delivering exceptional quality, craftsmanship, usability, & processes.
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Exceptional communication & storytelling skills to drive decision making and consensus at all levels of influence across the organization.
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The ability to move through areas of ambiguity, define the problems to solve, create strategy and vision, and lead through every stage of execution.
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Exceptional people skills, ability to build cross-functional collaborative relationships that leverage combined strengths to lead teams to success across the business.

CONTACT
Contact me if you would like to discuss working together, getting a quote or just in need of a good joke! I am always interested in hearing about new opportunities & how I can take them to the next level.
Tel: 301-575-7010





