top of page
bg test.png

I'M
Jenn
Keller

UX Leader &
CX STRATEGIST
Image by Zan

PROFESSIONAL

KNOWLEDGe / SKILLS

Skills: User Experience, AI for Design, UX Research, Digital Design Creation & Management, Workshops, Digital Marketing, Wireframes, Remote Usability Testing, Personas, Scenarios, Storyboards, Prototyping, Site Maps, Brand Design, Requirements Gathering, Task Analysis, Flow Diagrams, Interface Design, Web Applications, Mobile Applications, Web Design, Social Media

​

Tools: Pen and Paper, Figma Enterprise, User Testing, Maze, Sketch, Adobe Creative Cloud, Microsoft Office Suite, Jira, Confluence, Airtable, Invision, Google Analytics, Dovetail, Microsoft Copilot, Claude, ChatGPT, Google Gemini

​

Programming/CMS Knowledge: HTML, CSS, JavaScript, Contentful, Drupal

​

Methodologies: Agile Development Framework, Design Thinking, Lean UX
 

PROFESSIONAL 

JK

With extensive experience as a UX professional, I use data-driven customer insights to lead the design strategy, vision, and execution of modern and intuitive B2C and B2B product experiences with...

 

  • A proven track record of growing & mentoring high functioning design teams.

  • A leadership philosophy that values user-centric design practices, extreme ownership, accountability, transparency, and empathy.

  • High standards for delivering exceptional quality, craftsmanship, usability, & processes.

  • Exceptional communication & storytelling skills to drive decision making and consensus at all levels of influence across the organization.

  • The ability to move through areas of ambiguity, define the problems to solve, create strategy and vision, and lead through every stage of execution.

  • Exceptional people skills, ability to build cross-functional collaborative relationships that leverage combined strengths to lead teams to success across the business.

PORTFOLIO

MY Samples / SEE MORE >
PORTFOLIO
EXPERIENCEO
Image by Karl Solano
CONTACT

Contact me if you would like to discuss working together, getting a quote or just in need of a good joke! I am always interested in hearing about new opportunities & how I can take them to the next level.

​

jennlk628@gmail.com

Tel: 301-575-7010

Thanks for submitting!

  • White LinkedIn Icon
  • White Instagram Icon
  • White Facebook Icon
CONTACT

© 2026 by Jenn Keller

bottom of page